Last Updated: March 30, 2020
Hustle & Praise collects personal data to operate our business and to provide you with the product and services that we offer. You provide some of this data to us directly, for example when you open an account with us, contact an advertiser on the site, or send a query to our support team. Other data is collected when you interact with our products, by using cookies and other technologies.
When using The Website, you have choices about what data we collect, and when you are asked to provide personal data you may decline. If you decline to provide data that is necessary to provide you with a particular product or feature, you may not be able to use this product or feature.
We collect personal data in the following ways:
Through information you provide to us.
When you register with us as a user, you provide us with some personal data such as your name and email address, which we will store in order to create your account. We may also collect information from any correspondence that you have with us.
Through your use of our services.
When you use our services, we collect information about what types of services you use and how you use them. For example, which parts of our websites you visit. The information that we collect while you use our services can be grouped into the following categories:
Information about your device and internet connection
Using technical logs and other tools, we register information about the device you use, such as the device manufacturer, operating systems and browser version. We also collect information about the connection to our services, such as IP address, network ID, cookies and unique ID files. This information can help us to adapt the way content is displayed to you, based on your device and user profile.
Information about how our services are used
We also register information about how you use our services. For example, which pages of the site you visit, the searches that you have performed, the times and dates that you visited The Website, how long a page is displayed on your screen, how you navigate around the page, which websites you have visited before visiting The Website, what functions you have carried out on a page, and if you have completed a transaction.
Cookies and other locally stored content
Information about user location
We register your geographical location based on your IP address and mobile network code.
We collect information about when you send or receive messages through the site.
We process your Personal Data in order to ensure the necessary performance of your contract with us. In certain circumstances, we may also process your Personal Data for the purposes of our legitimate interests, such as to inform you of changes to our services, to provide you with information about other services we offer or in order to comply with any legal obligations to which we are subject.
We may also rely upon your consent as a relevant legal basis for processing your Personal Data. In the event you wish to withdraw your consent to the collection and processing of your Personal Data in this manner, please follow the link below:
We use the data that we collect to provide you with the optimum website experience. This allows us to improve the products that we offer you and to personalise your experience on The Website. We may also use the data to communicate with you, to inform you about your account and to provide you with security updates. Where you have consented for us to do so, we may also use your data to contact you in relation to updates about our own products, products provided by third parties, and to help to show you more relevant adverts on the site.
We will contact you via email and messages posted on our website or apps. These messages will communicate about service related issues and security updates. Where you have consented for us to do you, we will also contact you with promotional marketing materials from us and from our partners. You can update your marketing preferences at any time within your account. Please note that it will not be possible to opt out of receiving service messages from us. This includes messages relating to security and legal notices.
We use data that we collect through your use of The Website and through public feedback, to conduct research and develop our services based on our findings. This allows us to provide you with a better experience when using The Website.
We use the data that you provide to us, including your communications, to investigate and respond to service issues and complaints.
On various pages of our website, we sometimes record visitor behaviour and via HotJar. Visitor behaviour is recorded anonymously through click heat maps for each page where HotJar is implemented and also through recordings of visitors interacting with the site. For visitor recordings, all personally identifiable information is blanked out including searches.
We retain access to all personal information that we have collected from you. If you have consented on signup or on the appropriate email form, we may provide any of the information we collect to carefully screened third parties to contact you regarding products or services that we think may be of interest to you.
We may engage other service providers to help us to provide our service to you. Stripe and PayPal, for example, to process payments. We only use GDPR compliant 3rd parties.
These service providers will have access to your information as much as is reasonably necessary for them to perform these tasks on our behalf. They are obligated not to disclose or use your data for any other purpose.
When required to by law, we may disclose information about you. This may be as a result of a subpoena or other legal process. Your personal information will also be shared if we believe that the disclosure is necessary to:
The General Data Protection Regulations offer you a number of rights in relation to your data. This includes the right to access a copy of your data, a right to receive a copy of your data that can be transferred to another organisation, a right to data deletion, a right to withdraw your consent to data processing, a right to restrict the processing of your data, and information on any automated decision making processes.
The amount of time that we retain data for, depends on the type of data being retained, and how that is used. In some cases, there will be a legal requirement for us to hold data for a specified amount of time. In other cases, we will not retain the data for any longer than necessary for the purpose that it was collected and processed.
When you register an account with us, we will retain the information that you provide to us for as long as you hold this account. Once an account has been closed, we will continue to retain this data for a period of seven years. This timeframe is in line with the Irish statutory limitation periods. If you don’t actively close your account with us, it automatically become inactive after 3 months of you not accessing it. After this, the data you have provided us will be retained for seven years. All other data provided, which is not personally identifiable, will be retained for possible future use.
If you have provided data to us without registering an account, this data will be retained for 7 years after your last date of activity with us. If you have provided information to us for the purpose of a finance application, this personally identifiable data is retained for 14 days.
Non- registered and registered users of The Website can request we provide them with a copy of the personally identifiable information we hold by using our data request feature.
You may ask us to make any necessary changes to ensure that such information is accurate and kept up-to-date.
Non- registered and registered users of The Websites can request we delete any personally identifiable information we hold by using our data request feature. In some instances we may be unable to delete your data if we are required to retain it to comply with our legal obligations (including requests from law enforcement agencies).
Registered users of The Website have the right to data portability. This means that you can request that a copy of your data is made available in a structured, commonly used and machine readable form that can be transferred to you or to another organisation. You may request a portable copy of your data by using our data request feature.
Hustle & Praise does not collect any special categories of personal data. However, if you enter this information into any free text section of The Website, such as a description, this information will be held and processed in the same manner as all other data that you have provided to us.
The security of your data is important to us. We perform regular monitoring of our systems to identify possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send to us. No guarantee is given that the data will not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
We will only send you marketing information where you have opted in to receive these communications. You can opt out of receiving marketing at any time using the unsubscribe link that can be found at the end of each email that we send.
If you have any questions in relation to this Policy, please email our Data Protection Officer at firstname.lastname@example.org. You can also write to:
Data Protection Officer
Hustle & Praise
76 Thomas Street
A cookie is a small amount of data that is sent to your device’s web browser by a website and is stored on your device's storage. Cookies may allow a website to “remember” your actions or preferences over a period of time, or they may contain data related to the function or delivery of the website. Each website can send its own cookies to your web browser. Your browser will have the option to prevent websites using cookies (your browser's help screen will tell you how to do this), but please note that this may reduce the functionality of our website and other websites.
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. These cookies do not store any personally identifiable information.
These cookies may allow us to count visits and traffic sources so we can measure and improve the performance of The Website. They may help us to know which pages are the most and least popular and see how visitors move around the site. These cookies do not store any personally identifiable information.
These cookies may be set through The Website by our advertising partners. They may be used to show you relevant adverts. The user cannot be identified from these cookies or ad personalisation.
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